Fair Work Agency Secures Over £107,000 in Unpaid Mileage for Home Care Workers

The Fair Work Agency has secured more than £107,000 in unpaid mileage expenses for domiciliary care workers following an investigation into a care provider’s reimbursement arrangements.

The investigation found that workers had not been appropriately reimbursed for business mileage incurred while carrying out their duties.

Following discussions with the Fair Work Agency, the employer acknowledged the underpayments and agreed to reimburse affected current and former employees. The organisation also increased its mileage reimbursement rate from 5p to 40p per mile for 2026.

A total of £107,935.96 was identified for repayment across the provider’s Mansfield and Northampton branches.

The case highlights the importance of care providers reviewing mileage reimbursement arrangements and ensuring that employees receive their full employment entitlements, including compliance with National Minimum Wage requirements where applicable.

Read the full Fair Work Agency announcement on GOV.UK